This page explains what information Mekong Terra Studio collects when you browse the archive, request a commissioned shoot, or order prints, and how that information is used, stored, and protected.
When you use the contact form, request a commissioned documentation project, or place an order for limited-edition prints, we collect the details you provide: your name, email address, phone number, and the content of your message. We also collect basic technical data automatically, such as your browser type, device information, and pages visited, to understand how the archive is used and to keep the site functioning reliably.
Your contact details are used solely to respond to your inquiry, prepare a project proposal, or process a print order. Technical data helps us improve the gallery layout, identify broken pages, and measure which photo essays are most viewed. We do not sell, rent, or trade personal information to third parties, and we do not use your data for automated decision-making or profiling.
This site uses a small set of cookies to remember basic preferences and to collect anonymized analytics about page visits. These cookies do not track you across other websites and do not store personal details such as your name or email. You can disable cookies in your browser settings without losing access to the archive, though some interactive features may behave differently.
Messages sent through the contact form are stored in a secure email inbox and are retained for as long as needed to complete your request, typically up to 24 months. Print order records are kept for accounting and delivery purposes for the period required by local regulations. Technical logs are anonymized and retained for no longer than 12 months.
We rely on a limited number of service providers to operate this site: web hosting, email delivery, and form processing services. These providers process data only on our behalf and under contractual obligations to keep it confidential. We do not authorize any third party to use your information for their own purposes.
You have the right to request access to the personal data we hold about you, ask for corrections, request deletion, or withdraw consent for future processing. You may also request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below, and we will respond within 30 days.
Mekong Terra Studio does not make misleading claims, fabricate endorsements, or present itself as affiliated with any government body or official organization. All photo essays, field notes, and project descriptions reflect genuine documentary work. We do not guarantee specific outcomes from commissioned projects, and any timelines or deliverables are confirmed in writing before work begins.
For any privacy-related questions, data access requests, or concerns about how your information is handled, contact us at info@terresdumekong.com or call +60 13 466 3474. Our studio is located at 20 Jalan USJ 2/5A, Subang Jaya City Council, Selangor, 47610, Malaysia. This policy was last updated on 15 January 2025.